Measuring,contact and delivery
Frequently asked questions
How do I measure for my new dog collar?
If you are going for a made to measure with clip there are 2 ways:
How long will my product take to get here?
It depends. Our ID tags are out sourced so it really depends on the tag company. Its usually 2 to 3 weeks
Can I return a product?
All our products are made to order by hand and are classed as bespoke so are not covered by 14 day distance selling rules. We are a very small company so cannot afford to have items sitting on the shelf. Of course if your order is wrong or faulty we are only too pleased to fix, exchange or refund.